
One of the things I love about Built to Lead practice is that you never know where it’s going to go—but one thing’s for sure, you better come prepared. Yesterday, was no different. Chet gave me the lead with a team still early in their journey.
We had just finished with another team, and Chet has a way of blending practices, carrying over what works well from one to the next. He gave no notice—just started the next practice, handed me the reins, and told me to make the transition. I love this about him. A control freak who knows exactly how and when to let go…
The melody line was “blind spots”—how even after you “adjust your mirrors,” we still turn our heads while driving 70 mph, thinking there’s a blind spot when there actually isn’t.
I shared with this team the difference between “perception” and “perspective.” One word, a world of a difference. We all have a perception—it’s our reality—but having someone who truly cares, someone willing to share something you can’t or refuse to see, has the potential to shift your perspective—and that can change everything. Change your perspective, change your life.
As I watched Chet watch me, he didn’t take back control. He let me keep going, and take the team through the nuances of BTL practice—think, write, speak, listen. Get curious, point to the ceiling, rinse and repeat.
As practice wrapped up, I already started checking my mirrors. I knew some things I could have done better. At one point, I even called this team out and told them they were weak. Keep in mind, this was Practice 10, and they barely knew me. Fail. I shared a nuance about the need for leaders to become master repairman, but could have done a better job showing them what one looks like. Fail.
After practice, I didn’t wait. I asked Chet to hit me. I was ready to learn something I couldn’t see. He didn’t disappoint. The curse of knowledge bit me, and so did his reminders—assume less, go slow, less is more. Practice 10 is not Practice 324.
Who are you asking for feedback? The truth is, most people in your circle are too afraid to tell you anything because they’re scared to hurt your feelings. They don’t want the friction—it’s normal. High performers seek it out. They give a few permission and green light to strike. And when they do—and if you do—keep your mouth shut. Don’t respond—just take it in, say thank you, and process. The alternative? Defend, deny, and destroy what they said—and risk it being the last time they ever share anything with you again.
Thanks, Chet, for truth and the extra rep. Together we transform.
