Thermometers measure the temperature, thermostats change it. Leaders must be able to gauge the temperature of the room and adjust it accordingly. If it’s too high – if the team is at each other’s throats about something, or perhaps panicking over sub-optimal news – the leader must be able to lower it. Calm the room. Reset. Reschedule for another day if needed.
Same if it’s too low. If the team is lackadaisical about slipping standards, time to turn it up. Intentionally increase the temp and let them feel the heat. Anyone can take the temp of the room. You, leader, must be able to stay core-centered (aka not get swept up in emotional temperature) and move the team in the opposite direction of where its emotions are taking it. Simple, not easy.
Read Day 300 in BBTL for more. Decide where you need to be a thermostat and go change the temp, leader.
BUILT TO LEAD 