Rather than “what’s rewarded gets done,” operate under “what’s rewarding gets done.”
In other words, extrinsic rewards are not the best drivers of performance. Research shows this to be true. Intrinsic rewards on the other hand…gold mine. Challenge with purpose. Connect the work to meaning. If you want people’s best work, tie it to meaning not money.
And never is this more important than in times of high stress and high uncertainty. Purpose cuts through the fog. Meaning gives aim. Passion gives energy. What’s rewarding? Ask your people, let them do more of it.
