Yesterday a client described a situation that I hear about frequently. He was frustrated that his “go to guy” wasn’t around. You know this guy/gal. She gets things done and done well. Every system depends on these kinda folks.
The problem with this system and with so many that I see, is the number of folks in between. Remember, according to Gallup, over 55% of the American workforce is what they describe as disengaged. The mediocre middle is in between you and the “damn few” that get shit done. The problem in most systems is that after awhile the go to guy/gal gets really tired of carrying the mediocre middle. They go.
Want a better team? STOP tolerating the mediocre middle. STOP relying so heavily on so few. Start building your top performers even stronger and making it even harder on the mediocre middle to keep up. STOP worrying about keeping some warm bodies around. Your go to guys want to be surrounded by a few more folks like them. Go get them, now.
The go to guy not being available is NOT the problem. The number of folks in between is..
BUILT TO LEAD 