Specific, concrete, and actionable…

By way of reminder. Y.O.U. most likely didn’t hear it a few months back. Don’t miss this. This could be HUGE…

Feedback is critical to high performance. The best kind is always from the work itself. However, many times we require more than simply becoming present to our work to turn up our performance. Oftentimes, feedback must come from outside ourselves; from another human that is tuned in, capable, and willing to tell us the truth. Hopefully they convey the truth in LOVE.

Feedback, isn’t all created equal. The best kinda feedback is not about what to STOP doing. This may be part of the feedback, no doubt, but it isn’t enough on it’s own. In other words, telling the head of your system that “he’s the only one around here that can make a decision,” doesn’t constitute good feedback. Yes it took some nerve to blurt it out, especially if it was blurted directly toward the head. Yes, it may be true about your leader. It’s just incomplete.

Good feedback is always specific, concrete, and actionable. And, good feedback includes a solution, a recommendation, or an alternative imbedded in it’s delivery.

For instance, telling your leader that you are more equipped than he to take the lead on project “X” and that you want to do so effective immediately is an example of good, complete feedback done CCD. Having a specific, concrete, actionable, and written plan for how you will run project “X” kinda seals the deal. This is the BTL recipe for how a leader gives another leader feedback that improves performance. This leader has thought through what will improve performance in his system and has proactively put together a plan that puts the tension and the power in the right places. What leader wouldn’t want more feedback like that.

Remember, whining or bitching or victim speak do NOT constitute good feedback even if they’re said ever so nicely. High performance leaders give specific, concrete, and actionable feedback up and down and all around. This feedback always contains a solution, a recommendation or an alternative imbedded in it.

Your team needs you to give and receive this kinda feedback.

Done so, my friend.

Done so…