Full gas…

According to Merriam Webster's definition, retired means to have withdrawn from one's position or occupation: having concluded one's working or professional career.  My sisters are retired. My best childhood friend, Big Bird, is retired. One of my best friends here in Cbus just told me he's retiring this July. Doccuttfirstaskquestionslater is retiring soon. Many clients … Continue reading Full gas…

Rising to expectations, not occasions

People don't rise to the occasion, they fall to their level of training. You hear this Navy Seal maxim frequently in BTL. It's true. Here's an and - people often DO rise to expectations over time.  I've got a client whose boss just recently walked into their office and declared that they they were now … Continue reading Rising to expectations, not occasions

pa to PA…

Systems are defined by their behavior. Behaviors come from beliefs. Beliefs used to come from faith and family. Today, most beliefs come from social media and the culture where we work. The predominant behavior in American corporate culture is pa. The ONE you want is PA. Let me unpack briefly... pa stands for passive/aggressive. Most humans have … Continue reading pa to PA…

Autonomy and accountability

If multiple people are responsible for something, none are. If someone is reporting to multiple people, they're reporting to no one. High degrees of excellence require high degrees of autonomy AND accountability. The muddier things get, the less autonomy and accountability is present. Get clarity on your reporting structure. Get clarity on your standards. Make … Continue reading Autonomy and accountability

Faith…

A client recently shared a personal struggle with me.  I listened. Felt the depth of his pain and suffering. Eventually he asked what I thought about his situation. Wanted my advice.  I, instead, asked him a question about his worldview, his deepest held beliefs.  He reminded me that he wanted an answer not another question. … Continue reading Faith…