The curse silently killing cultures…

After walking out of one of my team meetings, one of my veterans caught up with me. Employee: Hey, can I ask you something? Me: Of course… Employee: You mentioned “xxxxxx” and I really don’t think that’s fair considering how long some of us have worked here. Me: Huh? When did you hear me say … Continue reading The curse silently killing cultures…

Tough, tender, AND timing…

We often talk about leaders being either too tough or tender. Reflecting on my own challenge of transforming a relaxed 'country club' culture into a high-performing team, I realized ONE thing made all the difference—and it didn't rely on me becoming tougher. Crazy to think how a small nuance can make all the difference, but … Continue reading Tough, tender, AND timing…