Committed people work from a full heart.
They know who they are, they know what the want, the know what they believe, they know where they’re going, they feel called toward their big dream, and they look a bit crazed when your eyes catch theirs. These are the kind of people that change their world. These are the kind of people you and I want to become. These folks grab the reins and somehow at the same time seem to lose their fixation on…
CONTROL.
Compliant folks work from half a heart.
They know what they are supposed to do, they know what the systems demands from them, they know the job at hand, they think they are the responsible ones, they are oftentimes extremely driven to win, they never have enough time, they rarely feel they have the right team, and they desperately grapple with those around them for a little, or a lot more…
CONTROL.
Defiant men and women work from a broken heart.
They want to stick it to the man because of all the men that stuck it to them. They want to beat the system because they feel like it’s badly beaten them. They feel that the boss is a control freak and that the last thing he’ll get from them is compliance. They would rather die. They fight authority even if authority always wins. They look like they’re pissed off, because they are. They are resisting being controlled, unproductively I might add, by someone who they feel is in…
CONTROL.
Gallup breaks the American worker into three buckets. They contend that 28% of American workers are “engaged,” 55% are “disengaged,” and 17% are “actively disengaged.” In our words, 28% work from a full heart, 55% work from half a heart, and 17% work from a broken heart. 28% are committed, 55% are compliant, and 17% are defiant. Exceptional, BUILT TO LEAD Leaders create an environment that breeds, fosters, and energizes all of its workers toward the possibility of becoming autonomous, becoming a master of their craft, and becoming ONE with each other. ONE team that is BUILT TO LEAD. This is so rare in the world of work for one reason. Most CEO’s don’t want to give up…
CONTROL.
Why is it that most of us see ourselves in the 28% bucket?
Why is it that so many CEO’s want committed workers they can control?
Who controls your heart?
Do you see where you need to lose control with your team?
Have you recently asked them?
Why is it that so many workers are willing to give half their heart, and yet most of their time to some control freak that doesn’t even know their name?
Tell me more…
BUILT TO LEAD 
Another great post, Chester. Asking your team where you need to loosen up is an inspired idea. It’s impossible to receive a team member’s whole heart, fully engaged, if you repeatedly wrest control from them, or never really give them the autonomy the best of them insist on. They’ll leave.
Mustangs (28%), Mules (55%), and Monkeys (17%). After a while, leaders deserve the percentages they get.