Author: Rachel Hanson

I've got a client who had to deliver hard news to one of his employees - this employee was not getting the big promotion he'd been working toward and counting on. My client nailed it. He led with belief first. He believes in his employee's ability, cares about him and his career, AND doesn't believe … Continue reading Lead with belief

The best things in life must often be pursued indirectly. I read this in someone else's opining recently, and I believe there's a lot of truth in it. Said differently, if you want to be happy don't focus on being happy. Get lost in pursuit of something, lose yourself fully in flow, focus on the … Continue reading Indirect pursuit

Leaders must have a vision. AND they must have an edge in order to implement that vision. No vision comes to fruition without hard decisions, hard climbs, hard conversations. Without an edge a vision is relegated to a pleasant dream. Soothing to think about, but no hope of becoming reality. So leader, if you've got … Continue reading Vision needs edge

Thermometers measure the temperature, thermostats change it. Leaders must be able to gauge the temperature of the room and adjust it accordingly. If it's too high - if the team is at each other's throats about something, or perhaps panicking over sub-optimal news - the leader must be able to lower it. Calm the room. … Continue reading Thermostats

If you want to know true capacity, measuring is best done in absolute rather than relative terms. In other words, if you want to know what you or your system is capable of, measure your growth against your own standard, and set it aggressively high. If you're measuring your improvement or standings relative to a … Continue reading Absolute vs relative

Reaching new levels of success or excellence is usually pretty simple. Very difficult, but simple nonetheless. A client of mine identified the one thing that was the biggest driver of his success, and he's been a maniac in focusing on that one thing. All of the relevant output metrics have just about doubled in a … Continue reading The one thing

Belief is a spectrum, not binary. It's not a question of do I believe in this teammate or not? The better question is do I have enough belief in them? And if not, what's the truth I need to tell them about why that is? In a practice recently we unpacked someone whose direct report … Continue reading Belief is a spectrum

Research shows that quality of work improves when people are given the opportunity to fail. They are willing to DO more and learn more from the doing. When they believe failure will be punished, they play it safe and don’t actually iterate or evolve. Failure without learning breeds more failure. Success without learning breeds stagnation … Continue reading Fail more