Most 360s are a way to offload the pain of dealing with a problem you’re avoiding. If you’re the one wanting feedback on yourself, and you choose to get a 360…that’s the chicken’s way out. Weak sauce. Go slow down, build better relationships, ask others to give you truth and then learn to dig deeper and pull out more. Learn to seek out and receive hard truth well. Build a team and a culture that has the courage to punch you when you need it.
More often, 360s are given when someone is underperforming. Weak sauce again. You already know the truth that that person must hear. You know that they’re underperforming, and you almost always know exactly why. So give them truth in love. And if you need to dig deeper, do it with them, not through an anonymous system of feedback that may or may not give you the results you’re hoping it will. Stop trying to offload the pain and start tackling the hard conversations. Your system (and you) will be better for it.

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