Don’t get infatuated with process and systems, my entreprenuring friend. High performers never reflect back at their performance gains and attribute them to their new fit bit, their new performance management system from Asanaboobonna, or from some new silver bullet they gleaned from a candy ass article they recently read on some social site of their choosing.
High performers are inspired from within to do another rep, make another call, ask another question, and dig a bit deeper to find an answer regardless the acute pain in the process. Wanna better team? Grind through your recruiting and training process. Slowly recruit and build a few high performers in your system. Nothing motivates the mediocre middle like a couple they can’t quite catch. Get a few more of those around your place of work. Create space by getting rid of a few you know aren’t ever gonna make you better. Real, hard, work.
Management systems are good. They are designed to hold those accountable who won’t hold themselves. These systems are a necessary evil. Don’t buy the lie that they are gonna provide the jumps in your systems performance. A few more high performers are the only way to jolt your system forward. Get yourself focused here. So much harder to measure, to understand, and to sustain. Yes, my friend, leadership is that tough. Look within. Build yourself a bit tougher and stronger. Mass attracts mass, remember. You, most likely, are the problem…

Love this one Chet. “Mass attracts mass, remember. You, most likely, are the problem…” Missed you guys this morning…but made my own 3 P happen for 40 min. All good. See you in 7 days.
Chet, I look for your daily jolt of reality to point my focus in the right direction.
“Nothing motivates the mediocre middle like a couple they can’t quite catch.” Love it! and thanks.
Blessings to you and your family for a wonderful Christmas.