Hurting humans do not hear…

Humans hurt most of the time. When hurting, humans do not hear well. So, leader, when communicating with your team remember to speak, mostly, when teammates are turned toward you. Humans hear the best when they are moving toward you; not so good, when moving against, away, or distracted and dismayed. The problem for most of us is when we sense our team isn’t tuned in, we amp up volume, intensity, and tone. This rarely works. Save your breath, friend.

Speak when the team is turned toward you and, better yet, is moving toward you too. Do not develop the habit of chasing humans with words – does not work and frustrates both sender and would be receiver. Chase problems, competitors, and complex situations. Speak to those turned toward you. I hope you, friend, are hearing this. I can’t know this since I cannot see you. So, we’re done. I hope you received what I intended. Good…

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