It’s far too rare as a leader for a member of your team to bring you hard truth. That is a powerful and pivotal moment in the life of a team. Your team will drastically change their behavior based on how you respond to that moment. They will become more comfortable or they will become more careful. If you blow up or shut it down, they’ll learn they have have to be more careful. That they can’t share truth with you, and they must tiptoe around your anger or ego.
If, on the other hand, you meet that moment with calm, compassion, and curiosity…game changer. Your team will become more comfortable sharing truth with you. More comfortable being fully open and transparent. More comfortable fighting for performance.
Prepare for that moment. It has a half life that lasts a long damn time.
BUILT TO LEAD 