“Double Listening”

I was talking with Toto (aka Chet) Friday and we were reflecting on a paradox we feel all the time. If, as Jim Sullivan aptly puts it -- "the heart of performance is building TRUST, and the heart of building trust is just LISTENING" -- well, shouldn’t this be EASY?   Most of us have had … Continue reading “Double Listening”

The difference between A-Lone and ALL-one: PART 2

What's the difference between a leader and a team that feels "A-Lone" versus "ALL-one" in work and life?   Check out Part 1 -- it's one "L" of a difference, and the first difference is LOVE. In Part 2, let's explore a second difference, which is the LANGUAGE of "A-Lone" versus "ALL-one" in work and life --think … Continue reading The difference between A-Lone and ALL-one: PART 2

A Few Words About Energy and Power

We at BUILT TO LEAD are big fans of clarity. Oftentimes, the meaning of our own language, English, just does not help. That's when we ask our old dead friends from ancient Greece and Rome for some help. Even occasional readers of this blog know that we often call on ancient Latin to define what … Continue reading A Few Words About Energy and Power

How are MY Ratios?

A BUILT TO LEAD fundamental for every leader in work AND life is watching their "ratios." NOT financial ratios, but the "vibes" (usually in the form of non-verbal cues in body language or tone) we all send to one another. Your "ratio" is the number of "positive vibes" you send versus "negative vibes". When we … Continue reading How are MY Ratios?

Jobs To Be Done

The Band of Builders at BUILT TO LEAD has been thinking a lot lately about productive actions WE can take now to will help our clients, families, and friends weather the economic cloudburst we're under. Chet kicked us off last week about TAKING ACTION as a way to regain focus, enCOURAGE your people, and gain … Continue reading Jobs To Be Done

Questions

Did you know that at BUILT TO LEAD, we're big fans of questions? Why? Could it be that questions are the currency of curiosity? Isn't curiosity good; filled with possibility, and discovery, and maybe learning something you didn't already know? Further, might it be that questions are the foundation of great listening skills? Do you … Continue reading Questions

Think of the BTL Band…

If you buy the idea that we need to think of fear as a drug, here's a hopeful and encouraging AND.   Research done independently by Stanley Milgram, an American, and Solomon Asch, a Polish Jew, gives convincing evidence that we are easily swayed by the group. Especially swayed by the figure of authority.  This … Continue reading Think of the BTL Band…